SMS Terms

Distribution Network Inc SMS/Text Message Privacy Policy

Effective Date: September 18, 2025

This SMS Privacy Policy outlines how Distribution Network Inc ("we," "us," or "our") collects, uses, and protects the information you provide when you opt-in to our text message communication service.

1. Purpose of SMS Communication

Our SMS messaging service is used exclusively for operational and transactional communications related to your business with us. We are committed to your privacy and will never use this service for marketing, advertising, or promotional purposes.

Examples of messages you will receive include:

• Load confirmations and assignments
• Pickup and delivery schedules and location details
• Real-time status updates on active loads
• Requests for location or ETA updates
• Notifications about delays or issues
• Delivery confirmation and paperwork requests

2. Consent and Opt-In

By providing your mobile phone number to us for business operations, you consent to receive informational and transactional text messages at that number. You confirm that you are the owner or authorized user of the mobile number provided.

3. Message Frequency

Message frequency will vary depending on the number and status of the loads you are handling for or with us. You may receive multiple messages per day for an active load.

4. How to Opt-Out

You can cancel your participation in our SMS service at any time. To opt-out, reply STOP to any message you receive from us. Upon receiving your request, we will send you a final confirmation message to verify that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you wish to re-join, you can provide your number again through our standard business channels.

5. How to Get Help

For assistance or information about our SMS service at any time, reply HELP to any message you receive from us. You may also contact our support team directly at 541-237-1815 or admin@dnlogistic.com

6. Data and Carrier Rates

Message and data rates may apply. Distribution Network Inc is not responsible for any charges from your wireless provider that may result from our SMS communications. Please check with your mobile carrier for details on your specific plan.

7. Privacy and Data Protection

We respect your privacy. The information we collect—primarily your mobile phone number and any information related to specific loads—is used solely for the purpose outlined in Section 1 of this policy.

• No Sharing for Marketing: We do not sell, rent, or share your mobile number or personal information with any unaffiliated third parties for their marketing purposes.
• Limited Sharing for Operations: Your number may be shared with directly involved parties (e.g., a shipper or receiver contact) only when necessary for the successful completion of a specific load you are handling.
• Security: We use reasonable administrative and technical safeguards to protect your information from loss, theft, and unauthorized access or disclosure.

8. Changes to This Policy

We reserve the right to modify this SMS Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website at [Link to your company's privacy policy page]. We encourage you to review it periodically.

9. Contact Us

If you have any questions about this policy or our privacy practices, please contact us at:

Distribution Network

4144 Arroyo Willow Lane

Calabasas, CA 91301

541-237-1814

admin@dnlogistic.com