Have Questions?
Answers on services, tracking, billing and our company.
SERVICES & COVERAGEWhat types of freight do you handle?
LTL (less than truckload), specialty freight and cross border trucking across the U.S., Canada and Mexico, from standard pallets to oversized loads.
SERVICES & COVERAGEWhat areas do you serve?
Businesses across the United States, with cross border service into Canada and Mexico. Regional, national or international, we cover all of North America.
SERVICES & COVERAGEWhat is LTL shipping?
Less than truckload (LTL) shipping lets you move freight without paying for a full trailer. Our LTL network runs scheduled departures with reliable transit times, and we consolidate loads headed in the same direction so you save time and money, whether you ship one pallet or ten.
SERVICES & COVERAGEDo you move oversized or heavy equipment?
Yes. We transport excavators, turbines, and large industrial units for energy, construction, mining, utilities, and fabrication. Our team handles every step, including permits and escorts, with a focus on Texas and Alberta.
SERVICES & COVERAGEDo you transport vehicles and RVs?
Yes. We move vehicles for dealer trades, auto auctions, online retailers, rental agencies, government fleets, and commercial leasing. Open carriers, enclosed carriers for luxury or classic vehicles, and flatbeds for inoperable or oversized units are all available, with same day and expedited options.
SERVICES & COVERAGECan you reroute a shipment once it’s moving?
Yes. We offer dynamic cross dock services to quickly transition freight and pivot delivery plans as needed.
TRACKING & SECURITYDo you provide tracking services?
Yes. Every shipment is tracked in real time with AI assisted tools, so you get status alerts, arrival windows and your freight’s location 24/7.
TRACKING & SECURITYHow do I track my load?
Call us at 541 237 1814 with your load number for updates on your freight’s location and status. Our GPS integrated platform also provides shipment status alerts and proof of delivery confirmation.
TRACKING & SECURITYWill my shipment details and data remain secure?
Yes. Shipment and customer data is encrypted, stored securely and shared only with the carriers and partners who need it.
TRACKING & SECURITYAre you bonded and insured?
Yes. Distribution Network Inc. is a bonded and insured freight brokerage. Our BMC-84 Broker Bond and Certificate of Insurance are available to download on our Forms & Certifications page.
TRACKING & SECURITYWill you send me text messages?
Only for your active loads. Texts cover load confirmations, pickup and delivery schedules, status updates, and delivery paperwork, and are never used for marketing. Reply STOP to opt out or HELP for assistance at any time.
QUOTES & BILLINGHow do I get a quote?
Submit your shipment details on our Request a Quote page and our team will follow up. All quotes are estimates and may vary based on weight, dimensions, distance, and market conditions.
QUOTES & BILLINGWhat information do I need to provide?
Please share accurate pickup and delivery addresses, freight details, and timelines. Any changes or delays should be communicated in writing, since inaccurate information may result in delays, additional charges, or cancellation of service.
QUOTES & BILLINGHow do I open an account?
Download and complete our Customer Credit Application (Form 1.9) and Customer Packet (Form 1.1) from the Forms & Certifications page. A Credit Card Authorization form is also available if you’d like to pay by card.
QUOTES & BILLINGDo you help with billing and claims?
Yes. We handle invoicing, payment reconciliation and claims through to resolution.
COMPANYHow long have you been in business?
Since 2004. What began as a single truck operation has grown into a trusted freight brokerage with coast to coast reach and a network of more than 15,000 clients and carriers.
COMPANYWhere are your offices?
Our corporate office is at 4144 Arroyo Willow Ln, Calabasas, CA 91301. Our Medford office and mailing address is 3521 Avion Drive, Suite 201, Medford, OR 97504. Please send all mail to our Medford address.
COMPANYHow can I reach your team?
Call us at 541 237 1814 or email admin@dnlogistic.com. Our customer success team can help with scheduling, tracking, and delivery exceptions. For billing and invoices, email accounting@dnlogistic.com.
Dependable shipping. Nationwide coverage.
Bonded, insured, and tracked in real time from first mile to final delivery.